GOB55 takes seriously our responsibility to protect every member's personal data. This Privacy Policy clearly explains how we collect, use, store, and protect your information in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).
We build trust through transparent, robust, and consistent data protection practices for every gob55 member.
All personal data and financial transactions of gob55 members are protected with 256-bit SSL encryption. Data stored in our databases is also encrypted at the storage level for layered protection.
GOB55 does not sell, rent, or disclose members' personal data to any third party for commercial marketing purposes without explicit consent from the member concerned.
Gob55's identity verification (KYC) process is conducted through systems that comply with international standards. Your identity documents are stored securely and accessed only by authorised personnel.
The GOB55 Privacy Policy is fully compliant with Malaysia's Personal Data Protection Act 2010. We respect and uphold data subject rights as enshrined in the Act, and implement them with full accountability.
GOB55 members have the right to access, correct, and request deletion of their personal data. Privacy control options are available in your account settings, giving you full control over your data.
In the event of any security incident involving member data, gob55 is committed to notifying affected members and the relevant authorities within the timeframe required by applicable law.
This Privacy Policy is issued by GOB55 and applies to all members, visitors, and users who access the GOB55 platform via the website gob55.onl or any related mobile app. By using gob55 services, you agree to the collection and use of your personal data as described in this policy.
GOB55 acts as the data controller for all personal information collected through our platform. We are committed to ensuring your privacy is protected at every stage of your interaction with GOB55, from account registration through every transaction and gaming session you conduct.
This Privacy Policy covers all aspects of data processing, including the collection, storage, use, sharing, and protection of your personal data. We encourage you to read this policy in full so you understand your rights and responsibilities as a GOB55 member.
This Privacy Policy should be read together with the gob55 Terms and Conditions which forms part of the overall agreement between gob55 and platform members.
GOB55 collects only the personal data strictly necessary for service operation, legal compliance, and improving the user experience. We do not collect data beyond what is required for these purposes.
When you register a gob55 account, we collect the following information:
To enable deposits and withdrawals, we collect:
GOB55 does not store credit or debit card information directly. All card payments are processed by licensed payment providers that comply with PCI DSS standards.
Automatically, the gob55 system logs the following technical information when you use the platform:
| Data Type | Example | Purpose |
|---|---|---|
| IP Address | 192.168.x.x | Security & fraud detection |
| Device information | Model, OS, browser | User experience optimization |
| Activity logs | Logins, games played | Account security & audit |
| Approximate location data | State/city in Malaysia | Geographic compliance & security |
| Cookie data | Sessions, language preferences | Platform functionality |
GOB55 uses collected personal data on lawful legal bases, including the fulfilment of contracts, compliance with legal obligations, our legitimate interests, and consent provided by you. The following are the primary purposes for which data is used:
GOB55 may send promotional information, bonuses, and special offers to members via email or in-app notifications. You may opt out of marketing communications at any time through your account settings or by contacting the GOB55 support team.
GOB55 does not use your personal data to make automated decisions that have a significant impact on you without human involvement in the assessment process.
GOB55 takes a highly cautious approach to sharing members' personal data. We do not sell, rent, or disclose your personal data to third parties for their own commercial purposes. However, there are limited situations where data sharing is necessary and legally permissible.
GOB55 works with carefully selected service providers to support our platform operations. These providers are granted access only to the data necessary to carry out their tasks, and are bound by strict confidentiality agreements:
GOB55 may be required to disclose members' personal data when mandated by law or a valid court order, including in the context of criminal investigations, AML compliance, or instructions from regulatory authorities with jurisdiction over GOB55's operations.
All third-party service providers working with gob55 are subject to strict data processing agreements and must comply with the security standards set by gob55.
Some gob55 service providers may operate outside Malaysia. In such cases, gob55 ensures that data transfers are carried out with protections equivalent to Malaysia's PDPA, including through appropriate data transfer agreements or other recognised safeguard mechanisms.
The security of your personal data is gob55's top priority. We implement multiple layers of technical and organizational protection to ensure your data remains safe from unauthorized access, loss, destruction, or accidental disclosure.
GOB55 retains members' personal data for as long as your account is active and for the period required by law after account closure. Generally, financial records and KYC data are retained for a minimum of 7 years after account closure as required under Malaysia's AML legislation.
Technical data and activity logs that are no longer required for operational or legal compliance purposes will be deleted or anonymised in accordance with GOB55's established data disposal schedule.
While gob55 takes all reasonable steps to protect your data, no internet transmission system or electronic storage is 100% secure. We encourage you to also take precautions such as using a strong password and not sharing your login credentials.
GOB55 uses cookies and similar tracking technologies to enhance your experience on the platform, ensure proper technical functionality, and understand how members use our services.
You can control and manage cookies through your browser settings. However, disabling certain cookies may affect the functionality of the GOB55 platform and your overall gaming experience. Continued use of the GOB55 platform after receiving a cookie notification is considered your consent to the use of cookies in accordance with this policy.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have certain rights regarding the personal data held by GOB55. We fully respect and facilitate the exercise of these rights.
You have the right to request and receive a copy of the personal data we hold about you within a reasonable timeframe.
If your personal data is inaccurate or incomplete, you have the right to request a correction free of charge.
Under certain circumstances, you may request that the processing of your data be temporarily restricted while an investigation or review is in progress.
You have the right to object to the processing of your data for direct marketing purposes at any time, without providing a reason.
You may request a copy of your personal data in a machine-readable format for transfer to another service provider.
You may request the deletion of your personal data, subject to any applicable legal retention obligations.
To exercise any of the above rights, please contact the gob55 support team via the in-platform 24/7 live chat or submit a request through gob55's official email. We will process your request within 30 business days.
The gob55 platform is strictly for individuals aged 18 and above. gob55 does not intentionally collect or process personal data from anyone under the age of 18. If you are under 18, please do not register for or use gob55 services.
Should gob55 discover that a minor's personal data has been collected without proper age verification, we will take immediate steps to delete that data and close the account in question. Parents or guardians who believe their child may have registered a gob55 account are encouraged to contact our support team right away.
GOB55 employs a multi-layered age verification system, including a date-of-birth check during registration and identity document verification during the KYC process, to ensure only adults can use the platform.
GOB55 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or technological developments. We will provide appropriate notice to members when material changes occur.
Change notices will be communicated via in-platform notifications, email to registered members, or a prominent notice on this Privacy Policy page. The "Updated" date at the top of this page indicates when the policy was last reviewed.
Your continued use of the gob55 platform after any amendment takes effect constitutes your acceptance of the updated Privacy Policy. If you do not agree with the changes, you have the right to stop using the platform and close your account.
We recommend reviewing this Privacy Policy periodically, at least once every six months, to stay informed about how we handle your personal data.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how gob55 handles your personal data, please do not hesitate to contact us. Our privacy and support team is always ready to assist you.
For more formal complaints related to data protection, you may also refer to the Department of Personal Data Protection Malaysia (JPDP) if you believe your privacy rights have been violated and gob55 has failed to resolve your complaint satisfactorily.
The gob55 support team operates 24 hours a day, 7 days a week, including public holidays. We are committed to responding to every privacy-related inquiry promptly, transparently, and responsibly.
GOB55 believes members should have full control over their personal data. Find out how to manage your privacy with ease.
Manage your privacy preferences, communication settings, and personal data directly from the gob55 account settings page.
Contact the GOB55 support team via 24/7 live chat for any enquiries or requests relating to your data.
All our data processing practices are clearly documented and accessible at any time through this page.
Join over 500,000 gob55 members enjoying a safe, fair, and exciting online wagering experience — with your data privacy fully guaranteed.